Dacor HWD27PS Warming Drawer Repair

The HWD27PS is a 27″ Dacor warming drawer. It is the middle width between the 24-inch HWD24PS and the 30-inch drawers in the line, and it turns up in kitchens where a bit more tray room is wanted. Below are common faults and the checks that make sense before a visit.

About the unit

It is a warming drawer, 27 inches wide. Anything beyond that, such as trim or control style, is something we read off the unit itself. Compare widths in the Dacor warming drawers section.

Frequent problems

• No warmth at all after a reasonable wait.
• Hot spots at the back and cool food near the front.
• A drawer that closes crooked or needs a push.
• Controls that seem to forget their setting.
• A dull ticking or humming noise during warming.

If heat is the issue, check our warming drawer heating article for what each pattern suggests.

Install considerations

A wider drawer carries more weight when loaded, and slides that have worn can let the front drop slightly. In remodeled kitchens the drawer is often matched to a panel front, which adds weight and shifts the way it closes. If a panel was added or changed after the original install, the technician looks at how that front is hung before assuming an electrical fault. Hillside homes with a slight floor slope can also pull a loaded drawer to one side.

Checks you can make

1. Look at the breaker and GFCI.
2. Remove everything and test the drawer’s glide empty.
3. Clean any residue from the track and opening.
4. Record the setting, the time you waited and the result.

Do not open the drawer housing. If smoke or a burning smell appears, switch the breaker off.

Model number and next step

HWD27PS is the number to quote, and it is usually found on the drawer front edge or just behind it. This label guide covers other places. To request service, see Dacor warming drawer repair. We diagnose first, write the estimate and wait for your go-ahead.

Frequently asked questions